Cartridge World strives to provide the highest quality products to our customers. With the constant changes by OEM printer manufacturers in product and software, problems can arise. Toner cartridges are complicated devices with embedded chips and several mechanical parts. Some fail.

We understand we have to be better than mail order toner and reduce the time you take to return them. 

If you are dissatisfied with the results of any of our Cartridge World branded cartridges, call us within 90 days of purchase, our Cartridge World team with either provide you with a replacement or a credit back using the original payment method for toner used, immediately.